Emerging Technology Business Process Intelligence

IP Telephony


The New Phenomena - Voice Over IP (VOIP)

Traditionally the corporate world has had to manage multiple technologies through multiple vendors and carriers. The current business infrastructure requires two basic qualities:

  1. Data Transfer 
  2. Voice Transfer

Voice and data separate entities forming two separate departments, two technical teams and two separate technical bases.

Voice traffic can now be transferred from the costly circuit switched networks over private lines to work over your existing data networks.

Multi-Service Technology

Cisco IP Telephony technology integrates voice video and data technologies over a single medium. Converged networks help stream line administrative costs and help reduce complexity whilst allowing for future expansion.

Advantages To Your Business

 
  1. Reduce expenditure on IT infrastructure 
  2. Reduce the expenditure on technical personnel
  3. Reduce costs by using one super highway for and transmissions types
  4. Relocating employees can carry their extension numbers without added complexities

Integrated Voice Solutions

Cisco IP Phone 7960/7940/7910

State-of-the-art voice technology for voice communication solutions. Allow you to rapidly implement high-quality voice solutions that use IP infrastructure, moving data transferred over private lines to work over your existing data networks.

Cisco IP Phone 7935

Premier conference room speaker-phone technology. Offering voice using simple administrative and wiring cost benefits achieved by converging voice, video, and data across an IP infrastructure.

Cisco IP SoftPhone

Windows application run on desktop PC's. Supported features: 

  • Virtual Conference Room - Dragging and drop participants from a directory into the SoftPhone's user interface.
  • Mobility - take your extension with you and receive calls anywhere on in your company. 
  • Directory Integration - Place/transfer calls by looking up people by name or email address. 
  • User Interface - intuitive user interface and context sensitive controls, drag and drop call facility.

The Cisco Integrated Communication System (ICS) 7750

  Incorporate all the elements to deliver a converged voice/video/data solution in one integrated platform. Modular multiservice routers/voice gateways, Call Management software, core voice applications and web-based system management.

Catalyst 6000 Family Voice T1/E1 and Services Module

The Catalyst Voice T1 and Service Module and the Voice E1 and Services Module provide digital gateways to the PSTN and PBXs, transcoding between G.711 and G.729a/G.723 and both meet-me and ad-hoc conferencing services. 

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